Reference & Research Services: Ask a Librarian

Need help with your research? Ask a librarian!

We are happy to help! 

Chat: 

If our chat librarian is offline, one of our other librarians may be able to assist you (see below).

Email: refdesk@ohiodominican.edu 
Your email will reach all of our librarians, and we will get back to you in one business day.

Starting January 13, 2025: Due to staffing changes currently underway, email response time may be slower than our usual one business day. Please check back as we update this information.

Phone: Ask for a librarian at (614) 251-4752

In Person in the Building and Online: 

• We're available on the top floor of Spangler--just stop by the front desk and ask for a librarian. 
• We are also available by virtual appointment through our university app, Microsoft Teams.- Get an appointment within as little as 2 hours (depending on availability). Make a virtual appointment with a librarian here 

Starting January 13, 2025: Due to staffing changes currently underway, you can meet with a librarian by phone or online. Please check back as we update this information.

Have a quick question? Visit our  FAQ.

Meet our Reference Librarians:

Reference & Research Services Hours 

Research support services are available from our professional librarians in person, via chat, and through Teams and email.

In-person Hours: :

• Mondays – Thursdays: 8 am – 4:30 pm
• Fridays: 8 am – 3 pm

Chat Hours:

• Mondays – Thursdays: 10 am – Noon; 2 - 4 pm
• Fridays: 10 am - Noon, 2-3 pm

Email: We respond to emails within 1 business day.

Online Teams appointments are also available.

Starting January 13, 2025: Due to staffing changes currently underway, some of our hours have changed. Please see How to Contact Us above.

Guidelines for Using our Services

• Our service is provided as generally first-come, first-serve, with priority given to patrons who are physically present at the desk when there are multiple patrons needing service simultaneously.
• It is best to use our chat service to ask questions about library resources or library policies that can be answered in brief chat responses or questions about how to get started with your research; for questions requiring lengthy, detailed responses, we recommend you consider using one of our other options if possible. 
• For more information, see our Overview of Reference Services

Faculty, having your students do a research assignment?

Please share your assignment details with the reference librarians so that we can prepare to assist your students to the best extent possible. Fill out and send our online Research Assignment Alert to us at refdesk@ohiodominican.edu..